HMO Birmingham is a specialist HMO property management service operating across Birmingham, the Black Country and the wider West Midlands.
Our website address is: https://hmobirmingham.co.uk
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, register as a tenant, submit a property or otherwise communicate with us.
We may collect personal information that you provide directly to us through our website forms or other communications. This may include:
We only collect information that is relevant to providing our services, responding to enquiries, managing properties and tenancies, meeting our legal obligations and operating our website.
We may use your personal information to:
We process personal information only where we have a lawful basis to do so under applicable UK data protection legislation.
When you submit information through one of our website forms, we collect the information you provide so that we can review your enquiry and contact you about the relevant service.
Please only provide information that is necessary for your enquiry and that you are authorised to provide.
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand how visitors use the website and improve its performance.
Some cookies may be set by third-party services used on the website. Where required, non-essential cookies will only be used with your consent.
You can control or delete cookies through your browser settings and, where available, through the cookie controls provided on our website.
Pages on this website may contain embedded content or links to third-party services, such as videos, forms, maps or other external content.
Embedded content from another website may behave in the same way as if you visited that website directly. These third parties may collect information about you, use cookies or other tracking technologies, and monitor your interaction with their services.
Third-party websites and services operate under their own privacy policies, and we encourage you to review those policies where appropriate.
We do not sell your personal information.
Where necessary, we may share personal information with trusted service providers, professional advisers, contractors, property-related service providers, technology providers or other parties involved in providing our services.
We may also disclose information where required by law, regulation, court order or a relevant public authority.
Where third parties process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection requirements.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining appropriate business records and satisfying legal, regulatory, accounting or reporting requirements.
Different types of information may be retained for different periods depending on their purpose and any applicable legal obligations.
When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of where appropriate.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
While we take appropriate steps to protect information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
Some of these rights are subject to legal conditions and exemptions.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.
We may update this Privacy Policy periodically to reflect changes to our services, website, legal obligations or data processing practices.
Any updated version will be published on this page.
Last updated: September 2026